Locksmith service FAQ
Useful answers. Clear expectations.
Straightforward information about emergency requests, service compatibility, pricing, authorization, maps, photos, notifications, and what happens after submission.
01
What happens after I submit?
The Worker validates the request, verifies Turnstile, stores the service record in Cloudflare D1, and then attempts any configured SMS, email, and business dispatch notifications. Optional customer photos are stored privately in Cloudflare R2 with randomized object keys and separate metadata.
You receive a reference number after successful storage. This confirms receipt only—not technician acceptance, availability, or arrival time.
02
How does pricing work?
Pricing can depend on the required service, lock or hardware type, vehicle, location, time, complexity, and replacement parts. Share useful details and photos so the company can understand the likely scope.
The site intentionally avoids teaser pricing and does not let the AI assistant invent or estimate prices.
03
How is customer information used?
Contact details, service location, request details, consent records, and optional photos are used to review and fulfill the service request, maintain the dispatch record, prevent abuse, and send requested transactional communications.
The AI concierge is automated, avoids collecting payment-card data, and does not permanently store full chat conversations by default. See the Privacy Policy for provider and retention details.
Common questions
Clear answers before you call.
Are 24/7 requests the same as guaranteed 24/7 dispatch?
No. Requests can be submitted at any time. Actual availability and arrival timing are confirmed directly.
Can the AI concierge create a request?
It can guide you and prepare the correct form. A service request is created only after you review, confirm, and submit the secure intake.
Does Google Maps have to work for me to submit?
No. Google autocomplete and map preview are enhancements. You can check a complete address through the manual fallback or skip the check and submit it for human review.
What photo formats can I upload?
The intake accepts valid JPEG, PNG, WebP, HEIC, and HEIF images, up to five files, 10 MB each, and 25 MB total. Large camera images are optimized in the browser and attached one at a time after the request is safely stored.
Will I receive a text or email?
Only if you provide the necessary contact information, separately consent to that transactional channel, and the relevant provider is configured and succeeds. The confirmation screen reports the actual result.
What proves I can request access?
Appropriate proof depends on the situation and may include ownership, identification, registration, lease, occupancy, property-management authority, or another legitimate authorization.